Creative Project Manager

Rapid is growing fast. We have landed a major new client and we need a Creative Project Manager who can take the reins and drive delivery across brand, design and digital projects. You will be the glue between client and agency, keeping everything moving and everything commercially viable.

You will lead projects from brief to delivery, making sure deadlines are hit, budgets are on track and work meets the high standards our clients expect. This is a role for someone who thrives on challenge, loves a fast-moving environment and wants to play a key role in shaping how Rapid delivers for its clients.

Project Delivery

• Lead projects from brief to delivery across brand, design and digital work
• Create and manage timelines, resources and workstreams
• Coordinate internal teams to ensure smooth, efficient delivery
• Keep projects moving, managing risks and dependencies
• Ensure all work meets client objectives and internal quality standards

Client Relationship Management

• Build strong, trusted relationships with Rapid’s key clients
• Act as the main point of contact for day-to-day communications
• Lead client meetings, updates and presentations with confidence
• Handle feedback constructively and ensure it is clearly passed to internal teams
• Anticipate client needs and solve problems before they arise

Creative Oversight

• Check work for creative quality and brand consistency
• Support Creative Director to keep creative delivery standards high
• Provide constructive challenge to strengthen work
• Ensure work is appropriate for the client & their sector

Workflow Coordination

• Make sure jobs flow seamlessly from brief to completion through the creative studio
• Maintain visibility of all projects on studio schedule & add/adjust bookings as required
• Anticipate studio capacity bottlenecks and resolve capacity issues when relevant
• Implement systems and processes that make delivery smoother, faster, and more efficient

Commercial Oversight

• Own day-to-day project budgets and ensure work is delivered profitably
• Track project spend, manage billing, reconcile accounts and minimise write-offs
• Keep projects on track financially and escalate risks before they become problems
• Support account forecasting and commercial planning

Account Growth and Opportunity

• Spot ways to grow the account with new ideas and services
• Support Commercial Manager in upselling and cross-selling opportunities
• Contribute to proposals and pitches for additional work

Innovation, Trends and Strategic Curiosity

• Stay at the forefront of brand, design and digital trends to keep Rapid and our clients ahead of the curve
• Bring fresh thinking and new ideas to the table that challenge the status quo
• Actively explore new platforms, tools and approaches that can unlock better results for clients
• Translate emerging trends into practical, commercially smart opportunities
• Be naturally curious about client sectors, audiences and competitive landscapes
• Think beyond the brief and help shape smarter, more strategic solutions

Administration and Governance

• Keep accurate records of meetings, decisions and next actions
• Ensure all project documentation is up to date
• Share knowledge and insights internally and with the client
• Support compliance with regulatory or governance requirements where relevant